Privacy Policy

Effective Date: [Insert Date]
Website: https://www.bosscateringequipment.co.za

Boss Catering Equipment (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with South African law, including the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
Account Information: Login details, preferences, and purchase history.
Payment Information: Credit/debit card details and other payment information (handled securely by third-party payment processors).
Device and Usage Information: IP address, browser type, device type, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer service
Improve our website and services
Send you marketing emails and promotional offers (if subscribed)
Comply with legal obligations

3. Email Marketing

When you create an account on our website, you automatically subscribe to our email mailers. These communications may include special offers, product updates, and company news.

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers and partners who help us operate our website (e.g., payment processors, shipping partners).
Legal authorities if required by law or in the event of fraud or abuse.

All third parties are required to comply with data protection laws and only use your information for the specific purposes we instruct.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights Under POPIA

Under POPIA, you have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Object to processing of your data
Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us at:
📧 Email: info@bosscateringequipment.co.za
📞 Phone: Suhaima – 067 868 3155

7. Cookies

Our website uses cookies to enhance user experience and collect analytics data. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@bosscateringequipment.co.za
📍 Address: Lincorp Industrial park, Unit A8 Linbro park, Sandton, 2090